Rotec shortlisted in two categories at the 2023 Somerset Business Awards

The most outstanding businesses that Somerset has to offer have been recognised in the shortlist for the 2023 Somerset Business Awards.

It has been revealed that Rotec Hydraulics Ltd has been shortlisted in two categories at the awards – ‘Large Business of the Year’ and ‘Somerset Manufacturer and Producer’ Award.

Rotec Hydraulics Ltd is thriving, reporting significant revenue growth over the last few years. The team have embraced new and emerging technologies, received outstanding customer feedback, and achieved a multitude of accreditations and certifications. In addition to this, the company’s investment in new equipment and their team has resulted in Rotec being shortlisted for the ‘Large Business of the Year’ award category at the 2023 Somerset Business Awards.

Shortlisted for the ‘Somerset Manufacturer and Producer of the year’ category at this years’ awards, is testament to Rotec’s innovative development of a multitude of high quality engineered solutions, including bespoke winches for the utilities market and integrated pipework systems for testing facilties.

Paul Prouse, Managing Director of Rotec Hydraulics, commented,

“We are extremely proud to have been shortlisted for two Somerset Business awards. Providing high quality engineered solutions and outstanding customer service has always been at the heart of Rotec’s business ethos. Being shortlisted is a testament to our fantastic team of employees who have continued to provide solutions and outstanding products and services to our customers throughout a challenging period for all businesses.”

Now in its 18th year, the award winners are scheduled to be announced at a black-tie event on 24th March 2023 at the Winter Gardens Pavilion in Weston-Super-Mare. To find out more, click here.

Rotec celebrates outstanding team members at Staff Awards 2022

The Rotec Staff Awards acknowledges and celebrates team members who have made a positive impact, achieved results and those who go above and beyond within their work role.

Our company works with hundreds of clients every year, engineering solutions, providing exemplary customer service and delivering high quality products.

Rotec’s team span three service centres and have a range of skill sets from engineering to purchasing, accountancy to design. 

Every Rotec employee is given the opportunity to nominate a colleague for any award category. The nominations are then presented to the judging panel, consisting of senior management and directors.

This year, a record number of nominations was received, with a representative span of submissions across all locations and facets of the business. The judging panel commented on how difficult selecting a shortlist and winner were for each award category.

The judging panel decided to shortlist and name as winners the following individuals:

Personal Development Award

An award to acknowledge a team member who has shown a commitment to the growth and development of their skill set within the workplace, whether through training courses, facing new challenges or through a change of working role.


  • Ryan Jenkin
  • Charlie Lewis
  • Natalie Liggett


  • Ryan Jenkin

Outstanding Achievement Award

The Outstanding Achievement Award recognises staff members who have achieved greatness through hard work, expertise and determination whilst in their working role.


  • Isaac Anderson
  • Josie Chamberlain
  • Zak Huckle


  • Isaac Anderson

Special Recognition

A category to celebrate team members who regularly go above and beyond at work.


  • Glyn Cattle
  • Beverley Chalmers
  • Dave Murrant
  • Dave Nance
  • Ricky Toms


  • Dave Murrant

Charity Fundraiser Award

An award to recognise those staff who devote time and effort into raising awareness, monies or volunteering for a good cause and/or charity.


  • The Santa Abseil Team: Isaac Anderson, Glyn Cattle, Josie Chamberlain, Dale Lockart, Alex Pounde and Rachel Worth

Rotec’s Santa Abseil team raises £1,650 for St Margaret’s Hospice Care

Sponsored by Rotec Hydraulics Ltd, more than 80 Santa’s braved a 60ft abseil down Cheddar Gorge to raise vital funds for St Margaret’s Hospice last weekend.

Supporters of all ages decked themselves in Santa suits and enjoyed the breath-taking views on a chilly winter’s day at the first ever charity abseil down Cheddar Gorge, one of Britain’s most spectacular landmarks.

The event aimed to raise awareness and monies for St Margaret’s Hospice Care. Last year St Margaret’s Hospice Care supported more than 5,000 people. 1 in 3 people in Somerset will use the hospice’s services either as a patient or relative during their lifetime, and with the hospice relying solely on donations, every penny raised is appreciated.

Rotec’s team, consisting of Stroud Branch Manager, Dale Lockart, Quality Manager, Josie Chamberlain, Marketing Manager, Rachel Worth, Design Engineer, Isaac Anderson, Production Stock Control Manager, Glyn Cattle and Sales Office Manager, Alex Pounde all completed the challenge on Saturday 3rd December, and raised an incredible £1,650.

So far, the Santa Abseil event has generated in excess of £23,850. This could provide over 190 specialist Community Nurse visits for the hospice’s local patients being cared for at home and 190 hours of support to one of St Margaret’s patients at home by one of their Adviceline nurses.

Ellie Weston, Marketing and Events Officer at St Margaret’s, said,

“We’re so proud of our amazing supporters who faced their fears on Saturday. It was fantastic to see so many Santa’s abseiling down Cheddar Gorge to raise funds for St Margaret’s Hospice. The money they have raised so far could pay for 200 community nurse visits across Somerset however every month our community nurses make 800 visits to patients receiving care at home, so we hope our abseilers continue to keep raising valuable sponsorship.



“Thank you to Cave and Climb, our amazing volunteers and the event sponsors Sheppy’s, Refresco, and Rotec Hydraulics for supporting us this year. We can’t wait to see everyone again at our upcoming events.”

Paul Prouse, Managing Director of Rotec Hydraulics Ltd said:

“It is our great pleasure to support the hospice by sponsoring their Santa Abseil. The vital work they do to help patients with life-limiting illnesses, together with their families and carers is remarkable. A special thank you to Dale, Alex, Josie, Rachel, Glyn and Isaac from Rotec for taking on the challenge, and to all their supporters who have donated so generously.”

For those wishing to donate, please visit

 St Margaret’s Hospice Care. Registered charity number: 279473 Company limited by guarantee number: ENG 1471345. All rights reserved. Registered Office: Heron Drive, Taunton, TA1 5HA

Customer Survey Results 2022

At Rotec, we continuously strive to deliver excellent quality and customer satisfaction. We aim to encourage customer feedback so that we may celebrate successes and learn from any suggestions for improvement.

As we approach the end of 2022, we recently analysed our Customer Feedback Survey results received during the last 12 months. Customers were asked to rate key variables out of 5 stars, including Rotec’s customer service, pricing, lead & delivery times, technical support and communication.

The results are in…

126 completed surveys were recieved in the last 12 months. The average number of stars given (up to a maximum of 5) for each category were as follows:

  • Customer service – 4.7 stars
  • Lead & delivery times – 4.7 stars
  • Technical support, advice and guidance – 4.6 stars
  • Quality of service – 4.3 stars
  • Communication – 4.2 stars
  • Pricing – 3.8 stars

We were also pleased to have received numerous comments from customers throughout the year. Examples include;

“Thank you to your team for their fast response.”

“Rotec have always delivered a high quality of service. Always thorough and communicate well. Thank you.”

“Fast delivery. Products as described. Would use again if I need a part quick.”

“Very competent engineers. Would recommend.”

“Quick response and knowledgeable team. Perfect service. Thank you.”

“Rotec are always happy to help and provide great customer service. Thank you.”

100% of customers awarded us 4 or 5 stars when asked how likely they would be to recommend Rotec’s products or services. 

One client wrote;

“Rotec helped us to complete a complex project which had many challenges. Despite barriers to completion, Rotec was able to offer solutions and overcome the challenges. We are very happy with the result and more than happy to work with Rotec again.”

Mark Conniff, Rotec’s Operations Manager reflected on the survey results,

“This outstanding set of feedback received during the last 12 months is testament to the dedication, expertise and the ethos of our team here at Rotec Hydraulics Ltd. From engineers on-site and in the workshops, to those in the warehouses and our offices, we are all committed to placing the customers’ needs first and these results reflect this.”

If you would like to start your next project with Rotec, view our services and products on our website or get in touch.

Rotec sponsors ‘Shine Bright for Bristol Children’s Hospital’ this Christmas

Rotec Hydraulics Ltd is proud to announce they will once again be supporting Wallace and Gromit’s Grand Appeal, the official Bristol Children’s Hospital Charity, this Christmas.

Following a successful campaign in 2021, the ‘Shine Bright for Bristol Children’s Hospital’ display is back bigger and better this year, with much loved Gromit Unleashed characters and seasonal stars set to adorn the walls of the hospital building in central Bristol. 

Pictured above: Image of last year’s display

Rotec Hydraulics Ltd is proud to announce they will once again be supporting Wallace and Gromit’s Grand Appeal, the official Bristol Children’s Hospital Charity, this Christmas.

Following a successful campaign in 2021, the ‘Shine Bright for Bristol Children’s Hospital’ display is back bigger and better this year, with much loved Gromit Unleashed characters and seasonal stars set to adorn the walls of the hospital building in central Bristol.

The dazzling design will feature some of Aardman’s most iconic characters – from Gromit to Shaun the Sheep and Feathers McGraw, as well as small, medium and large illuminated stars.

Launching on Thursday 1st December, the lights will be switched on at dusk every day for all to see throughout December, providing a spectacular festive light display for patients and their families as well as hospital staff, visitors, and everyone passing the iconic children’s hospital building in Bristol.

Managing Director of Rotec Hydraulics, Paul Prouse comments,

“It is always a pleasure to support the Bristol Children’s Hospital Charity, The Grand Appeal.  The hospital team go over and above to support and care for children and their families every year and show remarkable dedication, providing life-saving treatment and support to children and families across the South West and even nationally.


“Now in our 9th year of supporting The Grand Appeal, we are pleased to once again help illuminate the Hospital with a special Christmas light display, which will hopefully bring a smile to the children and their families.”

The money raised from the campaign will support The Grand Appeal’s three family accommodation houses, music, arts and play therapy at Christmas and beyond, as well as a range of pioneering equipment to help save the lives of the young patients at the hospital.

Helen Haskell, Head of Fundraising (Corporate) at The Grand Appeal said,

“Christmas is a magical time of year – a time for giving and sharing special moments with those you love. No one expects to spend Christmas in a hospital, but sadly this will be the reality for many babies and children this year. As the Bristol Children’s Hospital Charity, our ‘Shine Bright for Bristol Children’s Hospital’ campaign brings some festive Christmas cheer to patients and their families, at a time when they need it most.” 

Bristol Children’s Hospital cares for over 100,000 babies, children and young adults from across the South West annually and supports patients with rare genetic disorders, neurological conditions, congenital heart disease, traumatic injuries, cancer and kidney disease. Everyone can get involved with the campaign by spreading cheer in their community and decorating their house, window or garden. For more information about the ‘Shine Bright for Bristol Children’s Hospital’ campaign, including how to get involved visit The Grand Appeal’s website or you can donate here.

The Grand Appeal®. Registered charity 1043603. ©&™ Aardman Animations Ltd 2021. All rights reserved

Rotec achieves Parker Certified Accumulator Service Centre recertification

100% Achilles audit _Rotec Hydraulics Ltd

Rotec is pleased to announce it has been re-certified as a Parker Hannifin Hydraulic Accumulator Service and Technology Centre.

Following successful completion of an audit process for Hydraulic Accumulator Technology and Service Centres, Rotec Hydraulics Ltd has retained its prestige as the only certified Parker Accumulator Service and Technology Centre in the South of the UK.

Parker Certified Accumulator Service Centres were established to enable the combination of industry-leading products with excellent customer service, and to deliver stress-free accumulator management with maximised performance, efficiency, and safety.

The benefits of being a Parker certified centre, in addition to Rotec’s status as a Parker Hydraulic Technology Centre, enables Rotec Hydraulics to provide integrated solutions that combine products, services and technologies. Rotec’s access to original spare parts provides tangible benefits to clients, including shorter inspection time and the reduction of complexity help to lower cost and to save time.

As added value to customers, the Rotec Hydraulics Ltd Service Centre is able to utilise the Parker Tracking System (PTS) which helps schedule accumulator maintenance, providing automated notifications on inspections and replacement parts.

Rotec Hydraulics have the knowledge, expertise and capabilities to deliver a comprehensive range of accumulator services including:

Regulatory compliance and certification

  • Hydraulic accumulator re-certification
  • Provision of tracking systems, data monitoring and recording
  • Optimising customer documentation to fulfil regulatory requirements
  • Local pressure vessel regulation
  • Audits, scheduled inspections and replacement parts

Hydraulic accumulator maintenance and pre-charging

  • Full service for just in time solutions and breakdown repairs
  • Full service for replacement and planned/preventative maintenance
  • Commissioning/testing (on-site)
  • Bladder and piston seal replacement
  • Gas pre-charge control and re-charge

System Optimisation

  • System design and improvement (including Hydraulic Power Units (HPUs) and Accumulator Racks, calculation, training and measurement)
  • Accumulator replacement

Asset Management

  • Energy and efficiency audits
  • Risk assessment and servicing of safety equipment
  • Asset condition monitoring and prognostics (sensors)
  • Legal conformity and insurance cover
  • Enabling customers to exploit the potential of Condition Monitoring and the use of Internet of Things (IoT) technology.

For more information on Rotec’s ramge of Accumulator services, contact our team.